Our desire is to provide the very best services possible to our passengers. Your cooperation helps make that possible. When you call to make your appointment , please be ready to provide your personal information, mailing address and good directions to your home. Be sure you know the location of your destination It is important we have primary and secondary phone numbers so we may contact you about any changes in your schedule. Last but not least, please be sure you are ready and waiting for the driver when he or she arrives. Drivers are on a tight schedule and need to insure everyone arrives to their destinations on time.

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Scheduling
You must schedule your ride at least one business day before your appointment. Public transportation is a shared ride program so it may be necessary for the driver to pick you up when they are in the area. The scheduler will tell you when you need to be ready.

Payment
When you call to schedule your ride, the scheduler will let you know the cost of your fares. You will need to pay each driver for the fare as you travel. You will also need exact change. Drivers do not carry cash! You do not pay at the end of your trip. Each driver collects fares as passengers board the vehicle. 

Cancellations
You must call 2 or more hours prior to your appoint time to cancel your ride. If not, you will be billed for the ride and must cover the cost before you ride again. No shows may impact you privilege for transit services.